Handling
Disappointments
Have you ever heard a
speaker say, "If you don't remember anything else I say, then at least remember
this one thing."? Well, pretend you hear me saying that in your ear right now
while you read this last part. I cannot stress the significance of this final
component enough, and it is my opinion that not taking this point into account
is what causes many educators to retreat back into the world of wishes instead
of holding students to clear, consistent expectations.
Here is the truth. If you have expectations, then there will be
times when they are not met. Young people need to learn that an unmet
expectation leads to
disappointment.
If expectations are
consistent and don't go away, then I can confidently tell you another
expectation (something I am sure of) I have of myself. There will be times I
will fall short and fail to meet an expectation. And I am confident that I am
not alone. We all mess up.
Consider this analogy of
my doctor's appointment. If I miss a doctor's appointment, there is usually a
financial consequence (missed appointment fee) and a time consequence
(re-schedule). Depending on the logistics that have to be worked out, there may
be additional effects (securing childcare, missing more work, etc.). It does mean that I will have to make arrangements
and change my plans (remember our criterion of an expectation). There will be a
cost, or inconvenience.
It does NOT have to mean that I just give up
altogether. I do not quit going to the doctor or ignore health care needs
forever. It is not the end of the world. It is a setback.
We can help students
mature as whole people if we help them equate "dis-appointment" with
"miss-appointment." When a student fails to meet an expectation, then he needs
to learn to "re-schedule an appointment"
to make up for the disappointment. The
more a student does this, the more he is able to take more ownership of "making
it right" and grow from the experiences.
That is why this
whole discussion of expectations and campus culture is critical. If we are too
wishy-washy and inconsistent with expectations, then students have little
direction and tend to make excuses for their own behaviors. On the other hand,
if we compile a list of unrealistic expectations with no supports in place to
help students meet them and then attach an equally long list of
"gotcha!" punishments to it, then students will tend to disengage and resent the
learning environment. Either way, we do a disservice to our primary stakeholders
and run the risk of stunting their intellectual, social, and/or emotional
development.
When it comes to building
a school culture, it is necessary to keep in mind that expectations are aimed at
creating an environment of safety and
excellence for the whole community, not
demanding perfection from individuals. To be honest about expectations (as they
are described in this article) means we must also be honest about
disappointment, which is the logical result of failing to meet an expectation.
It will happen. Fortunately, it provides
us with one of the richest teaching moments in our careers working with children
and youth.
(To read this blog post in its entirety, go to http://rbmsexpectations.blogspot.com/ )
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